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Important Notes (read before buying):
If your date of surgery is 5 or more business days then you should order from the current selected option. If you need the goggles in 3-4 business days then do not order from this page; instead see the expedited shipping option. We cannot get the product to you in less than 2 business days. You need to have them in hand the night before surgery.
You will receive a confirmation email after placing your order and a second shipping email with a tracking number on it. Use the tracking number as opposed to contacting Lid Lift about shipping progress. Lid Lift Goggle does not guarantee the shipping company's service.
It is best to make your surgeon's office aware of your intention to use Lid Lift Goggle prior to purchase. Depending on the surgeon, they may or may not be familiar with the product. If needed, you're welcome to direct them to www.LidLiftGoggle.com and/or send an email to Support@LidLiftGoggle.com for any questions on the product.
It is important that you bring the Lid Lift Goggle with you the day of surgery and keep it on your person in the pre-op area so it is taken back into the operating room with you. The goggles are most commonly placed immediately after the procedure in the operating room.
Important Note to Buyers outside of the United States. Please place your order 7 (or more) business days prior to surgery. We will reverse your order and issue refund if the delivery date (requested in "Cart") is less than business 7 days prior to the requested date of deliver.
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Eye Pads. As noted in the Instructions, you will need a small supply of oval eye pads. Lid Lift Goggle does not supply. Check with your surgeon (they often have a supply) or you can purchase separately. We recommend "Dynarex sterile oval eye pads, 1-5/8 inch x 2-5/8 inch".
Returns/Refunds. Returns available for unused Lid Lift Goggles. Refunds provided less a $25 restocking fee. Shipping costs not refunded. Refund processed after product returned and inspected for restocking. Please contact Support@LidLiftGoggle.com to initiate return process and we will provide return shipping address.
Lid Lift Goggles can only be purchased from this website or directly from a surgeon's office. Do not resell used Lid Lift Goggles. If you see Lid Lift Goggle in a secondary market, do not purchase as they may be contaminated used goggles. used goggles.
**Version with removable plugs are no longer available.
Shipping
We are open M-F to receive orders. Most orders placed before 2PM MST, ship same day! Average delivery time is 4 days. Expedited shipping is 2 days. You want them available for a morning surgery so expedited orders need to be placed 3 business days before surgery.
Orders in the UK, CA, and AU cannot be expedited and it takes approximately 7, 10, and 9 days to arrive to those locations.
Delivery
Purchases of 50 packs within the USA will receive a free supply of 600 sterile oval pads. The pads will come in a separate shipment.
50 packs are shipped anywhere in the US, UK, and AU for free. Customs fees may apply for international orders.
Returns
For a refund refererence your Shopify Order number when you mail your unused goggles to:
- Stage Lid LIft Return
- Order# xxxxxxx
- 9436 South Union Squre
- Sandy, UT 84070
Upon receipt of your unnused goggles your orignal payment method will be refunded what you paid less shipping and a $25 restocking fee. We do not accept return of used goggles.